Returns & Exchanges
At Sebastian Says, we want you to be completely satisfied with your purchase. If your selected items are not quite right, we offer returns or exchanges on full-priced items within 14 days of delivery.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Ensure all garments are in their original condition, unworn and unwashed, with all designer tags still securely attached.
Ship the Parcel
Affix the provided shipping label to your package and drop it off at your nearest authorized postal location or courier point.
Quality Inspection & Refund
Once our team receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing